Gateway Foundation, Inc. is a national, non-profit organization committed to serving individuals with substance use and mental health disorders. Gateway is a growing organization dedicated to making a difference with over 1,300 people in six states; we serve over 30,000 individuals a year.
GENERAL SUMMARY: Promotes substance use treatment services and programs to engage potential clients; explains Gateway’s background and philosophy, completes intake screenings and assessments, evaluates clients’ needs, determines appropriate program placement, and completes related forms and records. Maintains collaborative working relationships and regular communication with referral sources to plan and coordinate services, and resolve potential barriers to effective treatment.
PRINCIPAL DUTIES AND RESPONSIBILITIES: (The following duties and responsibilities are all essential job functions, as except for those that begin with the word "May.") 1. Engages potential clients, explains Gateway programs, treatment options and requirements to potential clients, and completes intake screenings.
2. Evaluates appropriateness of available treatment options to ensure proper placement. Completes assessment of needs or required services, and identifies and counsels clients on most suitable treatment options in consideration of needs, available resources and payment options.
3. Completes required paperwork related to screenings, intakes and assessments in accordance with established standards and time frames
4. Promotes Gateway programs to hospitals personnel and develops appropriate contacts to enhance opportunities for future referrals. Explains program background, philosophy, and treatment options; and arranges facility tours for referral sources.
5. Maintains cooperative working relationships and regular communication with referral sources to plan and coordinate treatments and services, relay information on case progress, respond to questions or concerns on program services or options. Participates in various collaborative projects and meetings with current and potential referral sources to facilitate outreach objectives.
6. Identifies and evaluates trends and patterns of referrals, and participates in program/process improvements to enhance referral outcomes. May work on special projects to establish linkage agreements or joint ventures with referral sources, as assigned.
7. Performs initial case management in order to facilitate program admission and retention; which includes encouraging and motivating clients’ participation and commitment to treatment, directing clients to additional services as needed, following up with various agencies and insurance carriers to resolve problems or questions related to admissions, following up on appointments missed by clients, and so forth.
Requirements PHYSICAL REQUIREMENTS: (The following statements describe the physical abilities required to perform the essential job functions, although exceptions may be made to these requirements based on the principle of reasonable accommodation.)
1. Ability to speak with others in order to exchange information, interview potential clients, and conduct group presentations.
2. Ability to record and proofread information on forms and charts.
3. Ability to respond to telephones and pages, and hear speech.
4. Ability to use a keyboard and video display terminal to receive, retrieve, and/or audit information and data on a regular basis.
5. Ability to operate a motor vehicle safely, and remain alert to traffic signs and conditions.
6. Ability to stand up to four hours at a time when staffing display booths at health fairs (essential).
7. Ability to stoop and bend, ability to reach and grab with arms and hands, manual dexterity, ability to communicate with others, and color vision.
8. Ability to lift and carry up to 20 pounds when transporting and setting up displays and brochures.
1. Reports to the Program Director or designee.
2. Has no responsibility for leading or supervising the work of others.
1. Works in a normal office environment where there are relatively few discomforts due to dust, dirt, noise and the like. May be exposed to unpleasant conditions when conducting home or site visits.
2. May be exposed to inclement weather, or unsafe neighborhoods, when traveling to various locations. Some exposure to hazards when driving, but potential for harm is limited if safe vehicle operation procedures are followed. Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.
Location/Region: Carbondale, IL (US)